Multitech MultiModem ZBA MT9234ZBA?V Spécifications télécharger pdf (Page 23)

Chapter5–Troubleshooting

23 MT9234ZBA‐USBUserGuide

● IfthemodemreportsNOCARRIER,thephonewasansweredattheotherend,butnoconnectionwasmade.

Youmighthavedialedawrongnumber,andapersonansweredinsteadofacomputer,oryoumighthave

dialedthecorrectnumber,buttheothercomputerorsoftwarewasturned

offorfaulty.Checkthenumber

andtryagain,ortrycallinganothersystemtomakesureyourmode misworking. Also,trycalli ngthenumber

onyourtelephone.Ifyouhearharshsounds,thenanothermodemisansweringthecall,andthemodems

mightbehavingproblemsnegotiatingbecauseof

modemincompatibilitiesorlinenoise.Tryconnecting ata

lowerspeed.

TheModemDisconnectsWhileOnline

● IfyouhaveCallWaitingonthesamephonelineasyourmodem,itcaninterruptyourconnectionwhen

someonetriestocallyou.IfyouhaveCallWaiting,disableitbeforeeachcall.Inmosttelephoneareasin

NorthAmerica,youcandisableCallWaitingbyprecedingthetelephonenumber

with*70(checkwithyour

localtelephonecompany).

● YoucanautomaticallydisableCallWaitingbyincludingthedisablingcodeinthemodem’sdialprefix(e.g.,

ATDT*70,—notethecomma,whichinsertsapausebeforethenumberisdiale d).Tochange thedialprefixin

Windows98HyperTerminal,selectCallfromtheCallmenu,clickDialingProperties,checkThislocation

has

CallWaiting,andselectthecorrectcodeforyourphoneservice.

● Ifyouhaveextensionphonesonthesamelineasyourmodem,youorsomeoneelsecaninterruptthe

connectionbypickingupanotherphone.Ifthisisafrequentproblem,disconnecttheextensionphones 

beforeusingthemodem,orinstallanotherphonelineespeciallyforthemodem.

● Checkforlooseconnectionsbetweenthemodemandthecomputerandthetelephonejack.

● Youmighthavehadapoorconnectionbecauseoflineconditionsortheproblemmighthaveoriginated on

theotherendoftheline.Tryagain.

● Ifyouwereonlinewithanonlineservice,itmighthavehunguponyoubecauseoflackofactivityonyourpart

orbecauseyouexceededyourtimelimitfortheday.Tryagain.



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Multitech MultiModem ZBA MT9234ZBA?V Spécifications Page 23