Multitech MVP200 Guide de l'utilisateur

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Voice / Fax over IP Networks
Voice/Fax Over IP Networks
Model MVP200
Proprietary Mode
User Guide
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Résumé du contenu

Page 1 - User Guide

Voice / Fax over IP NetworksVoice/Fax Over IP NetworksModel MVP200Proprietary ModeUser Guide

Page 2

10Chapter 1 - Introduction and Descriptiondatabase you can construct a VOIP phone book and a VOIP dialing directory. One phone directorydatabase is a

Page 3 - Contents

11Chapter 1 - Introduction and DescriptionFront Panel DescriptionThe front panel has three groups of LEDs that provide the status of the Ethernet conn

Page 4

12Chapter 1 - Introduction and DescriptionBack Panel DescriptionThe cable connections for the MultiVOIP are made at the back panel. Connectors include

Page 5

13Chapter 1 - Introduction and DescriptionSpecifications• One 1 Meg by 32 byte at 70 nanosecond SIMM is 4 Mb DRAMCaution: SIMM speed and size cannot b

Page 6

Voice / Fax over IP NetworksChapter 2 - Installation

Page 7 - Preview of this Guide

15Chapter 2 - InstallationInstalling Your MultiVOIPThe basic steps of installing your MultiVOIP network involve unpacking the units, connecting thecab

Page 8 - Typical Application

16Chapter 2 - InstallationUnpacking Your MultiVOIPRemove all items from the box. (See Figure 2-1.)MADE IN U.S.AMADE IN U.S.Awww.multitech.comVoice/Fax

Page 9

17Chapter 2 - InstallationCabling Your MultiVOIPCabling your MultiVOIP involves making the proper Power, Command Port, and Internet connections.Figure

Page 10 - VOIP Dialing Directory

18Chapter 2 - Installation4. If you are connecting a station device such as an analog telephone, a fax machine, or a KeyTelephone System (KTS) to your

Page 11 - Front Panel Description

19Chapter 2 - InstallationE&M Jumper Block Positioning ProcedureEach voice/fax channel on the MultiVOIP has a separate E&M jumper block, locat

Page 12 - Back Panel Description

User GuideS000208B Revision BMultiVOIP 200 (Model MVP200)This publication may not be reproduced, in whole or in part, without prior expressed writte

Page 13 - Specifications

Voice / Fax over IP NetworksChapter 3 - Software Loading and Configuration

Page 14 - Chapter 2 - Installation

21Chapter 3 - Software Loading and ConfigurationInstalling Your MultiVOIP SoftwareThe following installation procedures do not provide every screen or

Page 15 - Safety Warning Telecom

22Chapter 3 - Software Loading and Configuration4. The MultiVOIP Setup welcome window displays.Press Enter or click Next to continue.5. Follow the on-

Page 16 - Safety Warnings

23Chapter 3 - Software Loading and Configuration7. The Setup Complete dialog displays.Click Finish to continue.8. The following message displays:Click

Page 17 - Cabling Your MultiVOIP

24Chapter 3 - Software Loading and Configuration11. The IP Protocol Default Setup dialog box displays.The default Frame Type is TYPE_II. If this does

Page 18

25Chapter 3 - Software Loading and ConfigurationIf the E&M interface is selected, the E&M Options group is enabled. Check with your in-housep

Page 19 - Back Panel Connectors

26Chapter 3 - Software Loading and Configuration16. To change the voice coder, select the channel from the Select Channel list, then select thenew voi

Page 20 - Voice / Fax over IP Networks

27Chapter 3 - Software Loading and Configuration20. The Billing/Security tab displays the parameters for automatic disconnection, billing options,and

Page 21 - Software Loading

28Chapter 3 - Software Loading and Configuration26. From the Program Group, double-click MultiVOIP Configuration. Click Phone Book. ThePhone Directo

Page 22

29Chapter 3 - Software Loading and Configuration30. In the MultiVOIP Identification group, enter the IP address of the Host MultiVOIP in the IPAddress

Page 23

iiiContentsChapter 1 - Introduction and Description ... 5Introduction ...

Page 24

30Chapter 3 - Software Loading and Configuration35. Enter the IP address of the client MultiVOIP in the IP Address box in the MultiVOIP Identifi-catio

Page 25

31Chapter 3 - Software Loading and ConfigurationConfiguring Your Client MultiVOIPsIf you are installing a MultiVOIP behind a firewall, you need to add

Page 26

32Chapter 3 - Software Loading and ConfigurationConfigure each channel for the type of interface you are connecting to. To change the chan-nel number

Page 27

33Chapter 3 - Software Loading and ConfigurationNote: After configuring a given channel, you can copy that channel’s configuration to any otherchannel

Page 28

34Chapter 3 - Software Loading and Configuration12. The Billing/Security tab displays the parameters for automatic disconnection, billing options,and

Page 29

35Chapter 3 - Software Loading and Configuration17. Click OK. After the upgrade is complete, click Start | Programs| MultiVOIP | MultiVOIPConfigurati

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36Chapter 3 - Software Loading and ConfigurationDeploy the VOIP NetworkDeploying the VOIP network involves the VOIP Administrator developing the VOIP

Page 31

37Chapter 3 - Software Loading and ConfigurationRemote Site Administrator3. Unpack your MultiVOIP.4. Connect one end of the power supply to a live AC

Page 32

Voice / Fax over IP NetworksChapter 4 - MultiVOIP Software

Page 33

39Chapter 4 - MultiVOIP SoftwareIntroductionThis chapter describes various features of the MultiVOIP software that enable you to change (update)the co

Page 34

Viewing Logs ...

Page 35

40Chapter 4 - MultiVOIP SoftwareMultiVOIP ConfigurationThe MultiVOIP Setup menu enables you to display and change the voice channels and IP protocolpa

Page 36 - Deploy the VOIP Network

41Chapter 4 - MultiVOIP SoftwareChanging Channel ParametersThe channel parameters include the interface type and its options, voice and fax settings,

Page 37 - Remote Site Administrator

42Chapter 4 - MultiVOIP SoftwareFXS InterfaceThe FXS Interface is used to connect telephones, fax machines, key telephone systems, and so on,to the Mu

Page 38

43Chapter 4 - MultiVOIP SoftwareThe MultiVOIP supports many state-of-the art ITU (International Telecommunications Union) voicecoders. The Voice Coder

Page 39 - Introduction

44Chapter 4 - MultiVOIP SoftwareThe Authentication Option enables you to provide Password Protection on Inbound and/orOutbound calls on any of the thr

Page 40 - MultiVOIP Configuration

45Chapter 4 - MultiVOIP SoftwareChanging the Phone Directory DatabaseThe Phone Directory Database dialog box displays all the phone numbers in your Mu

Page 41 - Changing Channel Parameters

46Chapter 4 - MultiVOIP Softwareclient MultiVOIP will be defined as using Dynamic addressing and the IP Address box in theIdentified By group will be

Page 42 - Voice/Fax

47Chapter 4 - MultiVOIP SoftwareChanging IP ParametersThe IP Setup dialog box establishes the IP addressing for the local Ethernet LAN, defines the In

Page 43

48Chapter 4 - MultiVOIP SoftwareViewing Call ProgressThe Call Progress dialog box displays the status of a call in progress. This dialog box is acces

Page 44 - Regional

49Chapter 4 - MultiVOIP SoftwareThe Password group enables you to enter a password, up to 13 alphanumeric characters, to be usedfor Internet Security.

Page 45

Voice / Fax over IP NetworksChapter 1 - Introduction and Description

Page 46

50Chapter 4 - MultiVOIP SoftwareControl Protocol (TCP) is a connection-oriented transport layer protocol used with FTP, Telnet, andSNMP.UDP makes use

Page 47 - Changing IP Parameters

51Chapter 4 - MultiVOIP SoftwareSNMP StatisticsThe SNMP Statistics dialog box provides statistical information on Simple Network ManagementProtocol (S

Page 48 - Applications Setup

52Chapter 4 - MultiVOIP SoftwareViewing Log Entry DetailsThe Log Entry Details dialog box displays the status of a completed call. This dialog box di

Page 49 - Viewing Statistics

53Chapter 4 - MultiVOIP SoftwareReportsA report of the contents of the Log Entries dialog box can be generated using the Windows Notepadaccessory and

Page 50

54Chapter 4 - MultiVOIP SoftwareUpgrade ProceduresWhenever you upgrade your version of the MultiVOIP software, you must first install the new software

Page 51 - Viewing Logs

55Chapter 4 - MultiVOIP SoftwareEnter your current configuration in the Channel Setup dialog box. Click OK when finished. Click OK. The MultiVOIP fi

Page 52 - Viewing Channel Totals

56Chapter 4 - MultiVOIP SoftwareManual Upgrade ProcedureUse this procedure only if you want to manually upgrade your MultiVOIP.Note: Steps 4-8 can be

Page 53

Voice / Fax over IP NetworksChapter 5 - Remote Configuration and Management

Page 54 - Upgrade Procedures

58Chapter 5 - Remote Configuration and ManagementIntroductionThis chapter provides procedures for viewing or changing the configuration of a remote un

Page 55

59Chapter 5 - Remote Configuration and ManagementVerify that the Communication Type is set for COM Port and the Select Port box is set forthe COM port

Page 56 - Manual Upgrade Procedure

6Chapter 1 - Introduction and DescriptionIntroductionWelcome to Multi-Tech's new voice/fax gateway, the MultiVOIP, model MVP200. The MultiVOIPal

Page 57

60Chapter 5 - Remote Configuration and ManagementLAN-Based The LAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/I

Page 58 - Remote Configuration

61Chapter 5 - Remote Configuration and Management6. The MultiVOIP 200 Setup dialog box displays. This is the dialog box of the remoteMultiVOIP. Refe

Page 59

62Chapter 5 - Remote Configuration and ManagementRemote ManagementThis section describes typical client applications that can be used to configure the

Page 60 - LAN-Based

63Chapter 5 - Remote Configuration and ManagementVoice over IP ConfigurationSelecting Option 1 displays the main menu, which allows further configurat

Page 61

64Chapter 5 - Remote Configuration and ManagementWeb ManagementThe MultiVOIP can be accessed, using a standard Web browser, from anywhere on the conne

Page 62 - Remote Management

Voice / Fax over IP NetworksChapter 6 - Warranty, Service and Tech Support

Page 63 - Phone Directory Configuration

66Chapter 6 - Warranty, Service and Tech SupportIntroductionThis chapter starts out with statements about your MultiVOIP 2-year warranty. The next se

Page 64 - Web Management

67Chapter 6 - Warranty, Service and Tech SupportServiceU.S. and Canadian CustomersIn the event that service is required, products may be shipped, frei

Page 65

68Chapter 6 - Warranty, Service and Tech SupportRepairs for damages caused by lightning storms, water, power surges, incorrect installation, physicala

Page 66 - Limited Warranty

Voice / Fax over IP NetworksAppendixes

Page 67 - U.S. and Canadian Customers

7Chapter 1 - Introduction and DescriptionPreview of this GuideThis guide describes the MultiVOIP and tells you how to install and configure the unit.

Page 68 - Internet Sites

70Appendix A - TCP/IP DescriptionAppendix A - TCP/IP (Transmission Control Protocol/Inter-net Protocol) DescriptionTCP/IP is a protocol suite and rela

Page 69 - Appendixes

71Appendix A - TCP/IP Descriptionresponse, are better suited to the datagram service of UDP because there is no time lost to virtualcircuit establishm

Page 70

72Appendix A - TCP/IP DescriptionInternet Protocol (IP)IP is the Internet standard protocol that tracks Internetwork node addresses, routes outgoingme

Page 71

73Appendix B - Cabling DiagramsAppendix B - Cabling DiagramsCommand Port Cable1 2 3 4 5 6 7 8PIN NO.4783261512345678To DTEDevice(PC)CLEAR TO SE

Page 72 - Internet Protocol (IP)

74Appendix B - Cabling DiagramsRemote Configuration CableReceive Data (RX)Transmit Data (TX)Signal GroundClear to Send (CTS)9-Pin Male235825-Pin Male2

Page 73 - Appendix B - Cabling Diagrams

75Appendix C - Regulatory InformationAppendix C - Regulatory InformationClass A StatementFCC Part 15NOTE: This equipment has been tested and found to

Page 74 - Remote Configuration Cable

76Appendix C - Regulatory InformationFCC Part 68 Telecom1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules.

Page 75 - Fax Branding Statement

77Appendix C - Regulatory InformationCanadian Limitations NoticeRinger Equivalence NumberNotice: The ringer equivalence number (REN) assigned to each

Page 76 - FCC Part 68 Telecom

Voice / Fax over IP NetworksGlossary

Page 77 - Canadian Limitations Notice

79GlossaryAAccess: The T1 line element made up of two pairs of wire that the phone company brings to the customer premises. The Access portionends wi

Page 78 - Glossary

8Chapter 1 - Introduction and DescriptionTypical ApplicationBefore Voice Over IP (VOIP), voice over the Internet, a corporate office had a data connec

Page 79

80GlossaryBell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companieswhich s

Page 80

81GlossaryCircuit switching: The temporary connection of two or more communications channels using a fixed, non-shareable path through thenetwork. Us

Page 81

82GlossaryDigital Loopback: A technique used for testing the circuitry of a communications device. Can be initiated locally, or remotely (via ateleco

Page 82

83GlossaryFFailed Seconds: A test parameter where the circuit is unavailable for one full second.Failed Signal: A T1 test parameter logged when there

Page 83

84GlossaryIHexadecimal: A base 16 numbering system used to represent binary values. Hex uses the numbers 0-9 and the letters A-F: usually notatedby a

Page 84

85GlossaryLine Termination (LT): The electronics at the ISDN network side of the user/network interface that complements the NT1 at the user side.The

Page 85

86GlossaryNetwork: A group of computers connected by cables or other means and using software that enables them to share equipment, such asprinters an

Page 86

87GlossaryPrivate Branch Exchange (PBX): A phone exchange located on the customer's premises. The PBX provides a circuit switching facility for

Page 87

88GlossaryRS-422: The EIA standard for a balanced interface with no accompanying physical connector. RS-422 products can use screw terminals,DB-9, va

Page 88

89GlossaryT1 Channel Tests: A set of diagnostics that vary by carrier, used to verify a T1 channel operation. Can include Tone, Noise Level, ImpulseN

Page 89

9Chapter 1 - Introduction and Descriptionconnected directly to your fax machine. In this situation, you would use the FXS interface which hastwo opti

Page 90

90Glossary

Page 91

91GlossaryIndexAArchie ................ 71BBack Panel ..............

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