Multitech MultiVOIP 100 (MVP110 Guide de l'utilisateur Page 1

100Voice / Fax over IP NetworksVoice/Fax Over IP NetworksModel MVP110Proprietary ModeUser Guide

10Chapter 1 - Introduction and DescriptionSimilarly, a remote branch office employee can pick up the phone at 301 and dial VOIP extension 102.This rou

11Chapter 1 - Introduction and DescriptionFront Panel DescriptionThe front panel has two groups of LEDs that provide the status of the Ethernet connec

12Chapter 1 - Introduction and DescriptionBack Panel DescriptionThe cable connections for the MultiVOIP are made at the back panel. Connectors include

13Chapter 1 - Introduction and DescriptionSpecifications One 1 Meg by 32 byte at 70 nanosecond SIMM is 4 Mb DRAM Two Megabytes of flash memoryEthern

100Voice / Fax over IP NetworksChapter 2 - Installation

15Chapter 2 - InstallationInstalling Your MultiVOIPThe basic steps of installing your MultiVOIP network involve unpacking the units, connecting thecab

16Chapter 2 - InstallationUnpacking Your MultiVOIPRemove all items from the box. (See Figure 6.)MADE IN U.S.AMADE IN U.S.Awww.multitech.comVoice/Fax o

17Chapter 2 - InstallationCabling Your MultiVOIPCabling your MultiVOIP involves making the proper Power, Command Port, and Internet connections.Figure

100Voice / Fax over IP NetworksChapter 3 - Software Loading and Configuration

19Chapter 3 - Software Loading and ConfigurationInstalling Your MultiVOIP SoftwareThe following installation procedures do not provide every screen or

User GuideS0000220 Revision AMultiVOIP 100 (Model MVP110)This publication may not be reproduced, in whole or in part, without prior expressed written

20Chapter 3 - Software Loading and Configuration4. The MultiVOIP Setup welcome window displays.Press Enter or click Next to continue.5. Follow the on-

21Chapter 3 - Software Loading and Configuration7. The Setup Complete dialog displays.Click Finish to continue.8. The following message displays:Click

22Chapter 3 - Software Loading and Configuration11. The IP Protocol Default Setup dialog box displays.The default Frame Type is TYPE_II. If this does

23Chapter 3 - Software Loading and ConfigurationThe Voice/Fax tab displays the parameters for the voice coder, faxing, and DTMF gain.14. To change the

24Chapter 3 - Software Loading and Configuration17. The Billing/Security tab displays the parameters for automatic disconnection, billing options,and

25Chapter 3 - Software Loading and ConfigurationClick OK. The upgrade process begins. Each component is loaded in succession.23. From the Program Gr

26Chapter 3 - Software Loading and Configurationthen enter 3 for System Information where item 1 is the Ethernet Port Address you want toenter in the

27Chapter 3 - Software Loading and Configuration33. Click OK and you are returned to the Phone Directory Database dialog box, which nowincludes the se

28Chapter 3 - Software Loading and ConfigurationConfiguring Your Client MultiVOIPsIf you are installing a MultiVOIP behind a firewall, you need to add

29Chapter 3 - Software Loading and Configuration5. The Channel Setup dialog box defines the channel interface, voice coder, fax parameters, andregiona

iiiContentsChapter 1 - Introduction and Description ... 5Introduction ...

30Chapter 3 - Software Loading and Configuration7. To change the voice coder, select the channel from the Select Channel list, then select thenew voic

31Chapter 3 - Software Loading and Configuration14. The Call Authentication option enables password protection for outbound and inbound calls onthe vo

32Chapter 3 - Software Loading and Configuration19. Click OK and you are returned to the main menu.20. Click Download Setup to write the new configura

33Chapter 3 - Software Loading and ConfigurationRemote Site Administrator3. Unpack your MultiVOIP.4. Connect one end of the power supply to a live AC

100Voice / Fax over IP NetworksChapter 4 - MultiVOIP Software

35Chapter 4 - MultiVOIP SoftwareIntroductionThis chapter describes various features of the MultiVOIP software that enable you to change (update)the co

36Chapter 4 - MultiVOIP Softwarehave to the unit, and your rights. It shows if your PC is connected directly to the command port of theMultiVOIP or i

37Chapter 4 - MultiVOIP SoftwareThe FXS Options group controls how the selected channel interacts with answering machines. If theCurrent Loss check b

38Chapter 4 - MultiVOIP SoftwareThe Silence Compression check box defines whether silence compression is enabled for theselected voice channel. If en

39Chapter 4 - MultiVOIP SoftwareRegional tabThe regional tab controls the voice communications for the country or region in which the MultiVOIP isbei

Viewing Logs ...

40Chapter 4 - MultiVOIP SoftwareClient Status to display the status of all the client units in your VOIP network. The Phone Number ofeach client disp

41Chapter 4 - MultiVOIP SoftwareWhen you enter this information and click OK, the information is loaded into the phone directorydatabase.To add a seco

42Chapter 4 - MultiVOIP SoftwareProxyServerThe Proxy Setup tab is used when a ProxyServer is used to connect the LAN to the Internet.If a ProxyServer

43Chapter 4 - MultiVOIP SoftwareInternet connection. To reduce the frequency of lost packets, select a low-bit-rate coder, such asG.723 or Netcoder.

44Chapter 4 - MultiVOIP SoftwareViewing StatisticsThe Statistics dialog box enables you to view statistics for major events of the MultiVOIP operation

45Chapter 4 - MultiVOIP Softwareare being transferred. If not, that may indicate the web server is not enabled. Or, if you were havingproblems estab

46Chapter 4 - MultiVOIP SoftwareThe Log Entries dialog box displays each call as a sequentially numbered Event with the date, time,duration of the cal

47Chapter 4 - MultiVOIP SoftwareReportsA report of the contents of the Log Entries dialog box can be generated using the Windows Notepadaccessory and

48Chapter 4 - MultiVOIP SoftwareUpgrade ProceduresWhenever you upgrade your version of the MultiVOIP software, you must first install the new software

49Chapter 4 - MultiVOIP SoftwareClick OK. The MultiVOIP firmware and coders download, then the MultiVOIP reboots.Manual Upgrade ProcedureUse this p

100Voice / Fax over IP NetworksChapter 1 - Introduction and Description

100Voice / Fax over IP NetworksChapter 5 - Remote Configuration

51Chapter 5 - Remote Configuration and ManagementIntroductionThis chapter provides procedures for viewing or changing the configuration of a remote un

52Chapter 5 - Remote Configuration and ManagementVerify that the Communication Type is set for COM Port and the Select Port box is set forthe COM port

53Chapter 5 - Remote Configuration and Managementthe PC host name. You should also test the network interface configuration by Pinginganother TCP/IP

54Chapter 5 - Remote Configuration and Management7. After you have changed the configuration of the remote MultiVOIP, click Download Setup toupdate th

55Chapter 5 - Remote Configuration and ManagementPhone Directory DatabaseSelecting Option 2 enables you to add entries to the Phone Directory Database

56Chapter 5 - Remote Configuration and ManagementFrom this Web page, you can access all the configuration options. Refer to Chapter 4 - MultiVOIPSoft

100Voice / Fax over IP NetworksChapter 6 - Warranty, Service and Tech Support

58Chapter 6 - Warranty, Service and Tech SupportIntroductionThis chapter starts out with statements about your MultiVOIP 2-year warranty. The next se

59Chapter 6 - Warranty, Service and Tech SupportServiceIf your tech support specialist decides that service is required, your MultiVOIP may be sent (f

6Chapter 1 - Introduction and DescriptionIntroductionWelcome to Multi-Tech's new voice/fax gateway, the MultiVOIP 100, model MVP110. The MultiVO

60Chapter 6 - Warranty, Service and Tech SupportTech SupportMulti-Tech has an excellent staff of technical support personnel available to help you get

100Voice / Fax over IP NetworksAppendixes

62Appendix A - TCP/IP DescriptionAppendix A - TCP/IP (Transmission Control Protocol/Inter-net Protocol) DescriptionTCP/IP is a protocol suite and rela

63Appendix A - TCP/IP Descriptionare better suited to the datagram service of UDP because there is no time lost to virtual circuitestablishment and te

64Appendix A - TCP/IP DescriptionInternet Protocol (IP)IP is the Internet standard protocol that tracks Internetwork node addresses, routes outgoingme

65Appendix B - Cabling DiagramsAppendix B - Cabling DiagramsCommand Port Cable1 2 3 4 5 6 7 8PIN NO.4783261512345678To DTEDevice(PC)CLEAR TO SE

66Appendix B - Cabling DiagramsRemote Configuration CableReceive Data (RX)Transmit Data (TX)Signal GroundRequest to Send (RTS)9-Pin Male235825-Pin Mal

67Appendix C - Regulatory InformationAppendix C - Regulatory InformationClass A StatementFCC Part 15NOTE: This equipment has been tested and found to

68Appendix C - Regulatory Information4. If this equipment causes harm to the phone network, the phone company will notify you in advance thattemporary

69Appendix C - Regulatory InformationCanadian Limitations NoticeRinger Equivalence NumberNotice: The ringer equivalence number (REN) assigned to eac

7Chapter 1 - Introduction and DescriptionPreview of this GuideThis guide describes the MultiVOIP and tells you how to install and configure the unit.

100Voice / Fax over IP NetworksGlossary

71GlossaryAAccess: The T1 line element made up of two pairs of wire that the phone company brings to the customer premises. The Access portionends wi

72GlossaryBell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companies

73GlossaryCircuit-switched Network: A technology used by the PSTN that allocates a pair of conductors for the exclusive use of one

74GlossaryDigital Data: Information represented by discrete values or conditions (contrast "Analog Data").Digital Loopback: A technique us

75GlossaryExplicit Congestion Management: The method used in frame relay to notify the terminal equipment that the network is overly busy. Theuse o

76GlossaryGraphical User Interface (GUI): A type of computer interface consisting of a visual metaphor of a real-world scene, often

77GlossaryLAPB: Link Access Procedure Balanced; based on the X.25 Layer 2 specification. A full-duplex point-to-point bit-synchronous protocolcom

78GlossaryMultithreading: The ability of a software system to be able to handle more than one transaction concurrently. This is contrasted to the

79GlossaryPoint of Presence (POP): The central office's end points of the long distance carriers.Point to Point Protocol (PPP): A pr

8Chapter 1 - Introduction and DescriptionTypical ApplicationBefore Voice Over IP (VOIP), a corporate office had a data connection to the Internet and

80GlossaryThe robbed-bit signaling technique is used in D4 channel banks to convey signaling information. The eighth (least significant) bit of each

81GlossarySystems Network Architecture (SNA): The description of the logical structure, formats, protocols, and operational sequences f

82GlossaryTunneling: Encapsulation data in an IP packet for transport across the internet.Twisted pair wiring: A type of cabling with one or

83GlossaryIndexAArchie .....63BBack Panel .....

9Chapter 1 - Introduction and DescriptionNext, build your VOIP phone directory database that connects your MultiVOIPs together. From thephone directo