Multitech TA2410 Guide de l'utilisateur télécharger pdf (Page 47)

TalkAnytime Quick Start Instructions Troubleshooting

Troubleshooting

If you cannot establish voice connectivity between the Command PC and the TalkAnytime, follow the steps

below to determine the problem.

1. Ping the TalkAnytime unit to confirm connectivity to the network.

2. Verify the connections at the TalkAnytime unit, hub, and PC.

 Check cabling. Are connections well seated? To correct receptacle?

 Are the LNK LEDs on on both the TalkAnytime unit and the PC’s network card lit?

3. Verify Inbound Phonebook configuration.

4. Verify settings in T1/E1 Parameter screen.

5. Verify settings in Ethernet/IP Parameters screen (are the IP addresses of the PC and TalkAnytime unit

correct?).

6. If, after thorough inspection, connectivity cannot be established, call MultiTech Customer Service at 1-

800-972-2439.

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Multitech TA2410 Guide de l'utilisateur Page 47