Multitech FaxFinder FF240-IP Spécifications

FaxFinder®Fax ServerFF240-IP Administrator Guide

PRODUCT OVERVIEW2The difference in maximum size allowed is due to the data encoding for T.37, the client software, and APIattachments.FaxFinder Power

PRODUCT OVERVIEW Static IP addressFaxFinder does not support automatically assigned IP addresses via DHCP. FaxFinder is set from the factorywith an I

PRODUCT OVERVIEW12 FaxFinder®Fax Server FF240-IP Administrator Guide

HARDWARE AND INSTALLATIONHardware and InstallationConnectors and LEDs by ModelFaxFinder FF240-IP ConnectorsConnector DescriptionsLabel Description+12V

HARDWARE AND INSTALLATIONBefore Installing FaxFinderDisable Call Waiting on lines or PBX ports to be used with FaxFinder. FaxFinder does not support C

HARDWARE AND INSTALLATIONFigure 14. Secure the bracket piece shown in Figure 2 to the bottom of FaxFinder's right side using two providedscrews.

HARDWARE AND INSTALLATIONFigure 3Figure 46. Repeat Steps 3-5 for the left bracket.7. Secure the unit to rack rails by the brackets and mount the FaxFi

HARDWARE AND INSTALLATIONCabling FaxFinderTo cable FaxFinder:1. Connect the power cord to an outlet or power strip and to the power adapter.2. Connect

BASIC FAXFINDER CONFIGURATIONBasic FaxFinder ConfigurationConfiguring FaxFinder's IP Address and Network SettingsTo configure the FaxFinder'

BASIC FAXFINDER CONFIGURATIONb. Disconnect the computer from the FaxFinder.c. Re-connect your computer to its normal LAN connection.5. Log in after re

FAXFINDER FAX SERVER FF240-IP ADMINISTRATOR GUIDEFaxFinder Fax Server FF240-IP Administrator GuideModel: FF240-IPPart Number: S000493, Version 7.2Copy

BASIC FAXFINDER CONFIGURATIONUpdating the Admin AccountBy default, FaxFinder includes an admin user account. Update the factory-default settings with

BASIC FAXFINDER CONFIGURATIONConfiguring SMTPEnter SMTP information for your mail server so that FaxFinder can work with your company's email.Not

BASIC FAXFINDER CONFIGURATION5. Select Enter Recipient Info from the Find Recipient list.6. Enter 123-456-7890 as the Fax Number.7. Enter some text in

BASIC FAXFINDER CONFIGURATIONField DescriptionSIP Proxy Port Enter the SIP Proxy port, if required. Default is 5060.Loose Routing Select on if your ne

BASIC FAXFINDER CONFIGURATIONSending and Receiving a Test FaxAfter you have configured SIP and T.38 to work with your network, use the following steps

BASIC FAXFINDER CONFIGURATIONAdding a Network Share (Optional)If you want FaxFinder to send faxes to a network folder, set up a network share. Anyone

BASIC FAXFINDER CONFIGURATIONField DescriptionCommon Name Enter the hostname or IP address, depending on which you use to connect to FaxFinder.The web

BASIC FAXFINDER CONFIGURATIONField DescriptionPhone Number Enter a voice number for the user.Fax Number Enter a fax number for the user.Organization E

BASIC FAXFINDER CONFIGURATIONIf you have several contacts to add, you can import a Comma Separated Value (CSV) file with contact information.Refer to

BASIC FAXFINDER CONFIGURATIONa. Click Add.b. Enter the recipient's DID number in the Extension field. This number is dictated by your PBX and/orT

CONTENTSContentsProduct Overview ...

BASIC FAXFINDER CONFIGURATIONDestination Required Additional Information Destination TypeSftp Select the SFTP server. Global, Default, RecipientPrint

FAX MANAGEMENTFax ManagementLogging into the Web Management InterfaceTo login to the Web Management Interface:1. Enter the FaxFinder IP address or hos

FAX MANAGEMENTField DescriptionTime Server Status This is the status of the time server currently in use. It also shows error messages.Status Descript

FAX MANAGEMENTField DescriptionConnect Time When the current connection was made.Inbound Fax StatusState If a fax is still transmitting, this will sho

FAX MANAGEMENTSending NowTo send outbound faxes immediately:1. Click Status & Logs > Fax Status.2. Find the fax that you want to send in the Ou

FAX MANAGEMENTViewing LogsFaxFinder creates separate logs for email, inbound faxes, outbound faxes, and calls. To view a log:1. Click Status & Log

FAX MANAGEMENTField DescriptionStatus Final state of the outgoing fax listed. States include: Sent, Aborted, and Failed.Start Time Date and time the t

FAX MANAGEMENTRestoring ConfigurationIf you created a restore file, use Restore Config to reset FaxFinder using the .BIN file. This overwrites current

MANAGING USERS, CONTACTS, AND RECIPIENTSManaging Users, Contacts, and RecipientsBasic Configuration provides steps for adding users, recipients, and g

MANAGING USERS, CONTACTS, AND RECIPIENTSField NotesFull Name User's full name, can include spaces. Used in the cover page Sender field.Email User

CONTENTSPrinter Fields ...

MANAGING USERS, CONTACTS, AND RECIPIENTSUser Ritchie D4e576 Ritchie ritchie@exa 555-555- 555-555- Example Co FW mple.com 1253 3521User Josh fG32tR Jos

MANAGING USERS, CONTACTS, AND RECIPIENTS1. Click Users.2. Click Export and then click Save.3. Browse to a destination and enter a file name. Leave the

MANAGING USERS, CONTACTS, AND RECIPIENTSSyncing FaxFinder with Active DirectorySync the Active Directory user database with FaxFinder to ensure FaxFin

MANAGING USERS, CONTACTS, AND RECIPIENTSContact Record FieldsField NotesName Contact's name, can include spaces.Fax Number Contact's fax num

MANAGING USERS, CONTACTS, AND RECIPIENTS4. Click Save or OK depending on your browser.Deleting Global or Personal ContactsTo delete contacts:1. Click

MANAGING USERS, CONTACTS, AND RECIPIENTSDeleting Global or Personal GroupTo delete groups:1. Click Contacts . The Personal contact page appears.2. Cli

MANAGING USERS, CONTACTS, AND RECIPIENTS Your file must conform to the order and format. If any of your data has apostrophes, commas, or quote marks

MANAGING USERS, CONTACTS, AND RECIPIENTSField NotesDestination Value Is based on the destination type. Email and notification destinations require a

ADVANCED CONFIGURATIONAdvanced ConfigurationUsing SFTPSFTP (Secure File Transfer Protocol) allows you to access, transfer, and manage files securely.

ADVANCED CONFIGURATIONDeleting an SFTP ServerTo delete an SFTP server:1. Go to System Configuration > SFTP.2. Click Delete.3. Confirm the deletion.

CONTENTSDeleting Global or Personal Contacts ...

ADVANCED CONFIGURATION2. Click Purge Logs Now.Emailing or Saving Logs ImmediatelyTo immediately send logs to the administrator without deleting anythi

ADVANCED CONFIGURATIONUpgrading FaxFinder LicenseIf you purchase additional T.38 ports to upgrade FaxFinder 240-IP, enter the license keys through the

ADVANCED CONFIGURATION2. Send the zipped file to Multi-Tech Support as directed by the support representative.Packet CapturePacket Capture can help tr

ADVANCED CONFIGURATIONb. Enter a number or partial number and wildcard (*) to allow for variants, for example, 555-555-5***.5. Add Approved Users, whi

ADVANCED CONFIGURATIONConfiguring Store & Forward Fax (T.37)Store & Forward Fax allows users to send emails as faxes using the T.37 format. Th

ADVANCED CONFIGURATIONAdding Additional HostsYou can add additional hostnames and IP addresses that FaxFinder will accept email faxes from. For exampl

ADVANCED CONFIGURATIONField DescriptionPassword Enter authentication password required for SNMP V3. Must be between 8-32 characterslong.Confirm Passwo

ADVANCED CONFIGURATIONSNMP Trap SettingsField DescriptionCommunity Name Enter read-only community name. May contain a-z, A-Z, 0-9, - and _. Max length

USING ACTIVE DIRECTORY WITH FAXFINDERUsing Active Directory with FaxFinderEnabling Active DirectoryIf your organization uses Active Directory to authe

USING ACTIVE DIRECTORY WITH FAXFINDERAdding Active Directory UsersAfter configuring FaxFinder to use LDAP authentication, add the Active Directory use

CONTENTSViewing Available MIBs...

COVER PAGESCover PagesCustom Cover PagesFaxFinder uses PDF forms for cover pages. You can create PDF forms with Microsoft Word and Adobe Acrobat Pro.F

COVER PAGESCreating Cover PagesTo create custom cover pages:1. Design a fax cover page in Microsoft Word, save the document as Word file as .DOC file.

COVER PAGES4. Preview the form. To test field lengths, type typical data in each field. If your fields are too small, makethe field larger or use a sm

FAXFINDER FAX CLIENT SOFTWAREFaxFinder Fax Client SoftwareInstalling FaxFinder Client SoftwareFaxFinder Fax Client software allows users to send faxes

FAXFINDER FAX CLIENT SOFTWARETo download the FaxFinder client software:1. Go to www.multitech.com/setup/product.go and select your FaxFinder model.2.

FAXFINDER FAX CLIENT SOFTWAREFaxFinder Printer Usage RightsIf your users have a problem printing faxes, verify usage rights for the printer.1. In Wind

FAXFINDER FAX CLIENT SOFTWAREDisassociating a FaxFinder Unit from the ClientUse this procedure if you need to remove a specific FaxFinder unit from th

TROUBLESHOOTINGTroubleshootingAdditional troubleshooting information is available through the Multi-Tech Knowledge Base atwww.multitech.com/kb.go. If

TROUBLESHOOTING If you can send an email to yourself, the problem is between your mail server and the FaxFinder unit.Contact Multi-Tech Technical Sup

TROUBLESHOOTINGWhere can I Find the SMTP Error Code List?You can look up these SMTP error codes on the Internet Engineering Task Force RFC repository

CONTENTST.37 Advanced Usage...

T.37 ADVANCED USAGET.37 Advanced UsageFor individual faxes, use these commands to override settings entered in the administrator or user web interface

T.37 ADVANCED USAGEExample: FAX=5551234/[email protected]=always|failure|neverControls when an email receipt for the fax is sent to t

REGULATORY INFORMATIONRegulatory Information47 CFR Part 15 Regulation Class A DevicesThis equipment has been tested and found to comply with the limit

REGULATORY INFORMATIONFax Branding StatementThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or othere

REGULATORY INFORMATIONRestriction of the Use of Hazardous Substances (RoHS)Multi-Tech Systems, IncCertificate of Compliance2011/65/EUMulti-Tech System

REGULATORY INFORMATIONREACH StatementRegistration of SubstancesAfter careful review of the legislation and specifically the definition of an “article”

REGULATORY INFORMATIONInformation on HS/TS Substances According to Chinese StandardsIn accordance with China's Administrative Measures on the Con

REGULATORY INFORMATIONInformation on HS/TS Substances According to Chinese Standards (inChinese)依依照照中中国国标标准准的的有有毒毒有有害害物物质质信信息息根据中华人民共和国信息产业部 (MII) 制定的

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERConfiguring Active Directory for Use with FaxFinderNote: This section explains how to configure the

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERRegistering Schema Snap-inFor more information, refer to Install the Active Directory Schema Snap-i

PRODUCT OVERVIEWProduct OverviewProduct OverviewFaxFinder IP provides distributed faxing capabilities through an IP telephone system, allowing compani

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER5. Right-click on Attributes and select Create Attribute.6. When the Schema Object Creation warning

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERCustom Attribute SettingsFor all custom attributes leave Minimum and Maximum fields empty, and the

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER4. Click Next.5. Add the following attributes to the Optional list: mtff-IncludeCoverPage mtff-De

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER6. Click Finish.7. Verify that mtff-User class appears in the Classes list.FaxFinder®Fax Server FF2

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERAdding Custom Class to User ClassTo add the custom class to the Active Directory user class:1. Righ

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERNote: Active Directory Scheme changes and custom attributes many not be immediately available in th

CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDERAttribute Name Valid Values Descriptionmtff-FaxAttachmentWithReceipt pdf Default is none.Note: Attr

INDEXIndexA FaxFinder...18SIP and T.38 ...

INDEXdocumentation...8 types...

INDEXlogs ...35 FaxFinder...

PRODUCT OVERVIEWEthernet PortsCAUTION: Ethernet ports and command ports are not designed to be connected to a public telecommunicationnetwork.Ports Et

INDEXSIP.....................22 TIF or TIFF............