Multitech MULTIVOIP MVP-810ST Guide de l'utilisateur Page 82
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Quick Start Instructions MultiVOIP User Guide
82
Troubleshooting
If you cannot establish connectivity between two voips in the system,
follow the steps below to determine the problem.
1. Ping both MultiVOIP units to confirm connectivity to the network.
2. Verify the telephone connections.
A. For MVP2410 or MVP3010.
y Check cabling. Are connections well seated? To correct receptacle?
y Is the ONL LED on?
(If on, ONL indicates that the MultiVOIP is online on the
network.)
y Are T1/E1/PRI Parameter settings correct?
B. For MVP-130/130FXS, MVP210, MVP410, or MVP810.
y Check cabling. Are connections well seated? To correct receptacle?
y Are telephone Interface Parameter settings correct?
C. For MVP410ST or MVP810ST.
y Check cabling. Are connections well seated? To correct
receptacle?
y If terminal equipment is connected to the voip, then "Network"
should be selected for that BRI interface in the ISDN BRI
Parameters screen.
Note: Each BRI interface is separately configurable.
y If network equipment such as an ISDN BRI PBX or an
ISDN BRI line from a phone company is connected to the voip,
then "Terminal" should be selected for that BRI interface in the
ISDN BRI Parameters screen.
y Was the proper country and operator chosen?
Was the proper type of line coding (A-law or u-law) chosen?
- MultiVOIP 1
- User Guide 2
- CONTENTS 3
- Chapter 1: Overview 7
- About This Manual 8
- MultiVOIP Product Family 9
- MVP24-48) 11
- T1 Front Panel LEDs 16
- (MVP3010 & MVP30-60) 18
- E1 Front Panel LEDs 23
- E1 LED Descriptions 24
- MVP428) 25
- DESCRIPTION 32
- (MVP410ST & MVP810ST) 34
- Computer Requirements 40
- Specifications 41
- Installation at a Glance 44
- Related Documentation 44
- MultiVOIP Startup Tasks 46
- Gather IP Information 47
- (cont’d) 48
- Ask phone company or 49
- Placement 51
- Quick Hookups 52
- Analog MultiVOIP Hookup 53
- MVP-410/810 53
- ISDN MultiVOIP Hookup 54
- MVP-410ST/810ST 54
- Hookup for MVP210 55
- Hookup for MVP130FXS 57
- Configuration 60
- Outbound Phonebook 63
- Answer: write down 81 64
- Answer: write down 90 64
- Answer: enter 81312 as 65
- Answer: enter 90121 as 65
- Inbound Phonebook 67
- Phonebook Tips 70
- Phonebook Entry Æ 71
- , = 1-second pause 72
- Phonebook Example 73
- Voip Sites with Phonebooks 74
- Sample Phonebooks Enlarged 75
- Phonebook Worksheet 76
- Phonebook Worksheet 77
- Connectivity Test 78
- (MVP-2410/3010) 79
- (MVP-130/130FXS 79
- & MVP-210/410/810) 79
- Troubleshooting 82
- Safety Warnings 85
- Unpacking Your MultiVOIP 86
- Unpacking the MVP-410/810 87
- Voice/Fax over IP Networks 88
- Quick Start 88
- Unpacking the MVP-130/130FXS 89
- Telco POTS Line 94
- MVP410/810 95
- Generality: 96
- Rear Panel 98
- Ethernet Connection 100
- Command Port Connection 100
- Command Port Connec tion 103
- Grounding Screw 103
- Cabling Procedure for MVP210 104
- MVP210 Circuit Board 105
- Telephony Connection 108
- Introduction 111
- Software 118
- (MVP2410, MVP3010) 121
- IP Network Parameters: 124
- Record for each VOIP Site 124
- T1 Telephony Parameters: 125
- Record for this VOIP Site 125
- E1 Telephony Parameters: 126
- To: I . T. Department 127
- re: email account for VOIP 127
- Ctrl + Alt + I 134
- Ctrl + H 140
- 1-24 (T1) 143
- 1-30 (E1) 143
- 12000, 14400 144
- MultiVOIP, varying delays 149
- MultiVOIP gateways 149
- Modem Relay 150
- Ctrl + T 152
- Ctrl + M 167
- Ctrl + R 170
- Ctrl + Alt + S 178
- Outbound 183
- Ctrl + Alt + O 185
- Ctrl + Alt +H 189
- Identification 194
- Ctrl + Alt +Y 201
- (for MVP-410ST/810ST) 212
- Default = disabled 225
- 1-2 (210) 230
- 1-4 (410) 230
- 1-8 (810) 230
- Ctrl + I 240
- FXS (Loop 243
- Y/N Enables FXS Loop Start 243
- Dialing Options fields 244
- Flash Hook Options fields 245
- Min. and Max. 245
- Caller ID fields 245
- Display shows: 252
- Phone Book Configuration 253
- Inbound Phone Book 253
- PCM Law 265
- Assignment 265
- Calling Party 266
- Called Party 266
- MSN n Right most 267
- Interface” 267
- Intercept tone is applicable 274
- Chapter 7: T1 Phonebook 307
- Configuring the MVP2410 308
- MultiVOIP Phonebooks 308
- Phonebook Sidebar Menu 311
- SPP Client/Registrar System 321
- PSTN Line 330
- Values: Y/N 333
- Busy. When selected, calls 334
- No Response. When selected 334
- T1 Phonebook Examples 336
- EXAMPLE: 342
- Digital & Analog VOIPs 342
- Call Completion Summaries 351
- Site D calling Site F 353
- Site F calling Site D 354
- Chapter 8: E1 Phonebook 355
- Configuration 355
- Phonebooks 356
- Free VOIP Calls 357
- Calls at London local rates 358
- Local Calling Area 358
- Calls at Paris local rates 359
- Local Calling Areas 359
- Calls at Dutch 360
- National Rates 360
- Calls at French 361
- Calls at UK 361
- E1 Phonebook Examples 387
- France Country Code: 33 388
- The Netherlands 389
- URL Description 406
- Chapter 10: Operation and 410
- Maintenance 410
- Operation and Maintenance 411
- Statistics Screens 414
- About Call Progress 414
- About Logs 420
- The Logs Screen 421
- About IP Statistics 425
- About Link Management 429
- About Packetization Time 432
- {default value} 433
- Increments (in Kbps) 433
- Alt + T 435
- [To be supplied.] 438
- ISDN BRI Statistics Screen 443
- ISDN BRI Statistics fields 446
- Configuration Option 451
- Configuration Port Setup 451
- Date and Time Setup 452
- Obtaining Updated Firmware 452
- C:\Acme-Inc\MVP3000-firm 455
- Downloading Firmware 457
- Downloading Factory Defaults 460
- Cancel Help 466
- Upgrading Software 475
- Web Browser Interface 486
- SysLog Server Functions 491
- FCC Declaration 495
- Industry Canada 496
- FCC Part 68 Telecom 496
- Canadian Limitations Notice 497
- Appendix A: Expansion Card 498
- Installation 498
- (MVP24-48 & MVP30-60) 498
- Power Cable 500
- Molex Connector 500
- Operation 501
- Appendix B: Cable Pinouts 502
- T1/E1 Connector 504
- Voice/Fax Channel Connectors 504
- 1 2 3 4 5 6 7 8 506
- Appendix C: TCP/UDP Port 508
- Assignments 508
- Well Known Port Numbers 509
- Port Number Assignment List 509
- Appendix D: Installation 510
- Instructions for MVP428 510
- Upgrade Card 510
- Procedure in Detail 511
- Screw locations (2) 513
- 60-pin connectors 514
- These screws (4 places) 514
- S000249K 559
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