Model MT5600BAModel MT5600BLData/Fax ModemUser Guide
1 Introduction4MultiModemII User GuideWhat Is in Your Modem Package?Your modem package has several components. Make sure you have them all beforetry
D Warranty, Service, and Technical Support94MultiModemII User GuideTechnical SupportMulti-Tech Systems has an excellent staff of technical support p
E Upgrading the Modem95MultiModemII User GuideAppendix E: Upgrading the ModemIntroductionYour modem is controlled by semi-permanent software, called
E Upgrading the Modem96MultiModemII User GuideStep 2: Identify the Current Firmware VersionIdentify the current version of the firmware at the Multi
E Upgrading the Modem97MultiModemII User Guide2. In the program’s terminal window, type AT&V and press ENTER to list yourmodem’s current paramet
98F Installing a Modem Under LinuxMultiModemII User GuideAppendix F: Installing a Modem Under LinuxIntroductionThis appendix explains how to install
99F Installing a Modem Under LinuxMultiModemII User GuideUsing the Modem to Call the InternetLinux allows different graphic user interfaces (GUI). I
G Pin Descriptions100MultiModemII User GuideAppendix G: Pin DescriptionsRS-232 Pin DescriptionsLabel Pin I/O type Signal name/descriptionCGND 1 GND
G Pin Descriptions101MultiModemII User GuideRDL 21 RDL Remote Digital Loop Input to modem to enable RDL test.RI 22 Ring Indicator RI output high i
G Pin Descriptions102MultiModemII User Guide67 834 512SG, RxD+RxD-TxD-HSKi (CTS)HSKo (RTS)20 DTR22 RI8CD7 GND6 DSR5 CTS4 RTS3RD2TDDTE Mini-DIN8-pin
H ASCII Character Map103MultiModemII User GuideAppendix H: ASCII Character MapCtrl Code Hex Dec Code Hex Dec Code Hex Dec Code Hex Dec@ NUL 00 0 SP
2Installation
Index
Index105MultiModemII User GuideAabort timer 48advanced menu options 25–28Advanced Options Trunk 18analog loopback test 27, 87–88Answer command 31
Index106MultiModemII User GuideDistinctive Ring Control command45DOC regulations 82driver installation 9DSR Control command 39DTE rate 10DTR (Data
Index107MultiModemII User Guideserial port 10, 47, 73, 74, 77Serial Port Baud Rate command 47servicing your modem 81Set Register Value command 34S
2 Installation6MultiModemII User GuideIntroductionThis chapter shows you step-by-step how to set up your Multi-Tech MultiModemII,check it out, and m
2 Installation7MultiModemII User GuideStep 1: Connect the Modem to Your SystemTurn off your computer. Placing the modem in a convenient location, co
2 Installation8MultiModemII User GuideTwo-Wire Leased Line ConnectionMT5600BA: Plug one end of a two-wire phone cable into the modem’s LINE jack,and
2 Installation9MultiModemII User GuideStep 2: Install the Modem DriverIf you use Windows 95, Windows 98, Windows Me, Windows NT 4.0, or Windows2000,
2 Installation10MultiModemII User GuideStep 3: Install and Configure Your SoftwareYou may use either the communication program included with your mo
3Using theFront Panel
3 Using the Front Panel12MultiModemII User GuideIntroductionLike any modem, your Multi-Tech modem operates only under the control of acommunication
3 Using the Front Panel13MultiModemII User GuideTerminal Ready. The TR indicator lights when a communication program isusing the modem. It means the
iiMultiModemII User GuideModels MT5600BA and MT5600BLP/N S0000129 Revision C©1999-2001 by Multi-Tech Systems, Inc.All rights reserved. This publicatio
3 Using the Front Panel14MultiModemII User GuideTrunks Limbs Branches TwigsMenu OverviewManual selectionAutomatic selection
3 Using the Front Panel15MultiModemII User GuideStatus TrunkThe Status Trunk shows the current operating status of the modem. Limb changesare automa
3 Using the Front Panel16MultiModemII User GuideBasic Options TrunkUse the Basic Options Trunk to configure the modem’s basic operating conditions.W
3 Using the Front Panel17MultiModemII User GuideBasic Options Trunk, continuedContinued from previous pageLimbs Branches Twigs
3 Using the Front Panel18MultiModemII User GuideAdvanced Options TrunkUse the Advanced Options Trunk to configure RS-232, dial backup, and callback
3 Using the Front Panel19MultiModemII User GuideAdvanced Options Trunk, continuedContinued from previous pageLimbs Branches Twigs
3 Using the Front Panel20MultiModemII User GuideRemote Configuration Options TrunkUse the Remote Configuration Options Trunk to enable or disable re
3 Using the Front Panel21MultiModemII User GuidePhone Number Memory Options TrunkThe MultiModemII can store up to four telephone numbers for speed d
3 Using the Front Panel22MultiModemII User GuideMenu OptionsThis section describes important LCD screens and options. Many, but by no meansall, of t
3 Using the Front Panel23MultiModemII User GuideBasic OptionsThe following screens are used to configure the modem’s basic operating conditions.ONLI
iiiFCC Part 15NOTE: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to Part 15 of the FCCRule
3 Using the Front Panel24MultiModemII User GuideCOMMAND MODE OPTIONS. The following screens are used to configure resultcode responses.ENABLE/DISABL
3 Using the Front Panel25MultiModemII User GuideAdvanced OptionsRS232 OPTIONS. The following screens are used to configure the RS-232 interface.DTR
3 Using the Front Panel26MultiModemII User GuideCALLBACK SECURITY. Use the à and Enter buttons to turn callback security onor off. Same as the #DB0
3 Using the Front Panel27MultiModemII User GuideRemote Configuration OptionsThe following screens are used to configure remote configuration options
3 Using the Front Panel28MultiModemII User GuideCaller ID OptionsPress the à and Enter buttons to enable formatted (FCID) or unformatted (UCID)Calle
4AT Commands,S-Registers &Result Codes
4 AT Commands, S-Registers, and Result Codes30MultiModemII User GuideIntroductionAT commands are used to control the operation of your modem. They a
4 AT Commands, S-Registers, and Result Codes31MultiModemII User GuideAT CommandsCommand: AT Attention CodeValues: n/aDescription: The attention code
4 AT Commands, S-Registers, and Result Codes32MultiModemII User Guide@ Wait for silence. Causes the modem to wait for 5 seconds ofsilence before pro
4 AT Commands, S-Registers, and Result Codes33MultiModemII User GuideCommand: LnMonitor Speaker VolumeValues: n = 1Default: 1Description: L1 Select
ContentsivMultiModemII User GuideChapter 1: IntroductionIntroduction ...
4 AT Commands, S-Registers, and Result Codes34MultiModemII User GuideCommand: OnReturn Online to Data ModeValues: 0 or 1Default: NoneDescription: O0
4 AT Commands, S-Registers, and Result Codes35MultiModemII User GuideCommand: WnConnect Message ControlValues: n = 0, 1, or 2Default: 0Description:
4 AT Commands, S-Registers, and Result Codes36MultiModemII User GuideCommand: &CnData Carrier Detect (DCD) ControlValues: n = 0 or 1, 2 or 3, 4
4 AT Commands, S-Registers, and Result Codes37MultiModemII User GuideCommand: &EnModem-Initiated Flow ControlValues: n = 3, 4, or 5Default: 4Des
4 AT Commands, S-Registers, and Result Codes38MultiModemII User GuideCommand: &KnFlow Control SelectionValues: n = 0, 3, 4, 5, or 6Defaults: 3 (
4 AT Commands, S-Registers, and Result Codes39MultiModemII User GuideCommand: &RnClear to Send (CTS) ControlValues: n = 0 or 1Default: 1Descript
4 AT Commands, S-Registers, and Result Codes40MultiModemII User GuideCommand: &V1 Display Last Connection StatisticsValues: 1Default: NoneDescri
4 AT Commands, S-Registers, and Result Codes41MultiModemII User GuideCommand: %CnData Compression ControlValues: n = 0, 1, 2, or 3Default: 3Descript
4 AT Commands, S-Registers, and Result Codes42MultiModemII User GuideCommand: \AnMaximum MNP Block SizeValues: n = 0, 1, 2, or 3Default: 1Descriptio
4 AT Commands, S-Registers, and Result Codes43MultiModemII User GuideCommand: \NnError Correction Mode SelectionValues: n = 0–5Default: 3Description
ContentsvMultiModemII User GuideAT Commands ...
4 AT Commands, S-Registers, and Result Codes44MultiModemII User Guide+MS=? Reports supported options in the format (list of supported modvalues),(li
4 AT Commands, S-Registers, and Result Codes45MultiModemII User Guidex_law An optional number that specifies the PCM code typefor 56K modulation. T
4 AT Commands, S-Registers, and Result Codes46MultiModemII User GuideCommand: **nFlash Memory DownloadValues: n = 0, 1, or 2Description: **0 Initiat
4 AT Commands, S-Registers, and Result Codes47MultiModemII User GuideCommand: #CID=nCaller IDValues: n = 0, 1, or 2Default: 0Description: Enables or
4 AT Commands, S-Registers, and Result Codes48MultiModemII User GuideS-RegistersCertain modem values, or parameters, are stored in memory locations
4 AT Commands, S-Registers, and Result Codes49MultiModemII User GuideS13 decimal 0, 1–127 42 (*) Sets the ASCII code for the remote configu-ration e
4 AT Commands, S-Registers, and Result Codes50MultiModemII User GuideS36 decimal 0–7 7 LAPM Failure Control. Specifies the fall-back action to take
4 AT Commands, S-Registers, and Result Codes51MultiModemII User GuideS46 decimal 136, 138 138 Enables or disables data compression:136 Error correc
4 AT Commands, S-Registers, and Result Codes52MultiModemII User GuideS95 decimal 0–15 0 The bits in this register can be set to over-ride some of th
4 AT Commands, S-Registers, and Result Codes53MultiModemII User GuideResult CodesIn command mode your modem can send the following responses, called
ContentsviMultiModemII User GuideAppendix B: Technical Specifications...
4 AT Commands, S-Registers, and Result Codes54MultiModemII User GuideTerse Verbose Description62 CONNECT 24000 Connected at 24000 bps63 CONNECT 2640
4 AT Commands, S-Registers, and Result Codes55MultiModemII User Guide185 CARRIER 37333 37333 bps data carrier detected (V.90 mode)186 CONNECT 38667
5RemoteConfiguration
5 Remote Configuration57MultiModemII User GuideIntroductionRemote configuration is a network management tool that allows you to configuremodems anyw
5 Remote Configuration58MultiModemII User Guide3. To change the password, press áß or â to select the first character of the pass-word, and then pre
6CallbackSecurity
6 Callback Security60MultiModemII User GuideIntroductionThis chapter describes how to use callback security with your modem.Callback security protec
6 Callback Security61MultiModemII User GuideFront Panel Method1. Turn on the modem.2. Starting at the STATUS screen, press the following buttons on
6 Callback Security62MultiModemII User Guide7. Press the Enter button again to go to the PASSWORD SETUP screen.8. Press à, à to go to the ENTER PASS
6 Callback Security63MultiModemII User Guide7. Press the Enter button again to go to the CALLBACK NUMBER screen.8. Press à, à to go to the ENTER NUM
1Introduction
6 Callback Security64MultiModemII User GuideCallback Security CommandsThe following AT commands are used with callback security.Command: #DBnCallbac
6 Callback Security65MultiModemII User GuideLocation Password Phone number010203040506070809101112131415161718192021222324252627282930Callback Assig
7Leased LineOperation
7 Leased Line Operation67MultiModemII User GuideIntroductionThis chapter describes how to use the MultiModemII modem on a leased line.A leased line
7 Leased Line Operation68MultiModemII User Guide10. This completes the setup for two-wire leased line operation. Upon completion,the modem attempts
7 Leased Line Operation69MultiModemII User GuideDial Backup and Leased Line RestoralFor four-wire leased line operation, the MT5600BL modem has a di
7 Leased Line Operation70MultiModemII User Guide8. To change the default restore time, press â to go to the TIME TO RESTORE(S15) screen, then press
8SolvingProblems
8 Solving Problems72MultiModemII User GuideIntroductionYour modem was thoroughly tested at the factory before it was shipped. If you areunable to ma
8 Solving Problems73MultiModemII User GuideThe Modem Does Not Respond to CommandsMake sure the modem is plugged in and turned on. (See “None of the
1 Introduction2MultiModemII User GuideIntroductionCongratulations on your purchase of the MultiModemII modem. You have acquiredone of the finest int
8 Solving Problems74MultiModemII User Guideclick Advanced, and select the new port address and/or interrupt. If you wish touse COM3 or COM4, note th
8 Solving Problems75MultiModemII User Guidebehind a corporate phone system (PBX) with an internal dial tone that soundsdifferent from the normal dia
8 Solving Problems76MultiModemII User GuideCheck for loose connections between the modem and the computer, the tele-phone jack, and AC power.You mig
8 Solving Problems77MultiModemII User GuideData Is Being LostIf you are using data compression and a high speed serial port, set the serial portbaud
8 Solving Problems78MultiModemII User GuideFax and Data Software Can’t Run at the Same TimeCommunication devices can be accessed by only one applica
Appendixes
A Regulatory Compliance80MultiModemII User GuideAppendix A: Regulatory ComplianceFCC Part 68 Telecom1. This equipment complies with part 68 of the F
A Regulatory Compliance81MultiModemII User GuideManufacturer: Multi-Tech Systems, Inc.Trade Name MultiModemIIModel Number: MT5600BA or MT5600BLFCC R
A Regulatory Compliance82MultiModemII User GuideCanadian Limitations NoticeNotice: The ringer equivalence number (REN) assigned to each terminal dev
A Regulatory Compliance83MultiModemII User GuideInternational Modem RestrictionsSome dialing and answering defaults and restrictions may vary for in
1 Introduction3MultiModemII User GuideData• Supports K56flexTM and ITU-T V.90 speeds plus 33.6K, 31.2K, 28.8K, 26.4K, 24K,21.6K, 19.2K, 16.8K, 14.4K
A Regulatory Compliance84MultiModemII User Guide• There shall be no more than 10 call attempts to the same number within any30-minute period for any
B Technical Specifications85MultiModemII User GuideAppendix B: Technical SpecificationsYour MultiModemII modem meets the following specifications:Tra
B Technical Specifications86MultiModemII User GuideTransmission Level -11 dBm (dial-up—varies depending on country setting), -10dBm (leased-line)Freq
C Loopback Tests87MultiModemII User GuideAppendix C: Loopback TestsIntroductionEach time you turn on your modem, it performs an automatic self-test
C Loopback Tests88MultiModemII User Guide2. Type AT and press ENTER; you should get an OK message. Type AT\N andpress ENTER to disable error correct
C Loopback Tests89MultiModemII User Guide2. Open your communications software and go into terminal mode. Type AT andpress ENTER; you should get an O
C Loopback Tests90MultiModemII User GuideTest procedure1. Open your communication software and go into terminal mode. Type AT andpress ENTER; you sh
C Loopback Tests91MultiModemII User Guide3. Following the instructions in Chapter 7, set both modems to two-wire leased-line mode. One should be set
D Warranty, Service, and Technical Support92MultiModemII User GuideAppendix D: Warranty, Service, andTechnical SupportLimited WarrantyMulti-Tech Sys
D Warranty, Service, and Technical Support93MultiModemII User Guideof the problem, a return shipping address (must have street address, not P.O. Box
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